Lace & Envy features a 7 day return policy on all regular priced items. It can be returned by dropping off or shipped to our Burlington location. The 7 days starts from pick up/drop off date or when package is delivered to mailbox or home location. 

All promo/daily deals, sales, introductory and clearance items are final sale.  We can only allow one exchange per purchase so that we are providing brand new and amazing pieces for all of our customers. 

Please contact us before sending off any returns to ensure it is eligible for a return before proceeding and to get a RMA number to attach to your package. 

Shipping costs for returns both ways would be the responsibility of the customer. 

If you have any questions on sizing or fit, you can email us at info@laceoutlet.ca for help on sizing and fits. 

All return store credits being used at checkout are charged a $20 delivery fee or shipping charge fee in Ontario and $25 in all other Canadian provinces.